Articles

 Do you accept payments by check?

We no longer accept payments by check. Due to the processing time required for physical checks,...

 Do you offer plans with unlimited disk space and bandwidth?

The short answer to this is no. The longer answer is as follows: Although there are many...

 Most common reasons a payment fails

Below you can find a list with the most common reasons for a failed payment for any of our...

 My credit card was charged by Industrial-Surplus.com, LLC.

Industrial-Surplus.com, LLC. provides our credit card processing services. This is why charges...

 My website shows: This Account Has Been Suspended

If you see this message when you try to open your website then it is obvious that your hosting...

 What is your refund policy?

The client is eligible for a refund after canceling a Linux shared account on the following...

 Where can I find a printable invoice?

You can find this in the billing system. From there you can view, print and pay for any invoices.

 Will you terminate my hosting account immediately after I cancel it?

That depends on whether you request immediate account cancellation or cancellation upon...